Frequently Asked Questions

Everything you need to know about your Laurel Bath House experience.

Are your products safe for sensitive skin?

Yes, we prioritize natural, plant-based ingredients and avoid harsh synthetics. However, we recommend performing a patch test on a small area of skin before full application.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout if you need your self-care essentials sooner.

Do you test your beauty products on animals?

Absolutely not. Laurel Bath House is proud to be 100% cruelty-free. We never test our formulas or ingredients on animals at any stage of production.

What is your return policy?

We want you to love your glow. If you are unsatisfied with your purchase, you can return unopened and unused products within 30 days of delivery for a full refund.

Are your bath bombs and soaps eco-friendly?

Sustainability is at our core. We use biodegradable glitters, responsibly sourced oils, and minimal plastic packaging to ensure our footprint is as light as possible.

Can I change or cancel my order after it has been placed?

We process orders quickly to get them to you fast. You can request a change or cancellation within 1 hour of purchase by contacting our support team via email.